previous post, appliance manufacturer and retailer apathy are rampant and it doesn't seem to matter the perceived grade or quality of the appliance.
My hobby, if you will, is cooking. I love trying new ingredients and new recipes. I love dinner parties. I love appliances, small and large, if they make the process easier and more fun. I don't love spending good money for said appliances to have them not work properly. If they don't work properly, I have been ripped off. In my case, with Electrolux appliances, I have been Ripa-ed off.
I was foolish enough to go to the Electrolux manufacturer's site to see if there were a comments tab or similar. I found a game called "Are You Party Ready" in which you're supposed to respond in 40 words or less to a videotaped pending party disaster scenario taped by Kelly Ripa who then asks,
"What would you do?"My response (after about 15 edits to get the word count down to said 40 words)
"Re: my 9 mos new Electrolux refrigerator, d/w, range, m/w. Dishes dirty, refrigerator cold spots freeze food. M/W handle broke off. We've had 5+ d/w diagnostics, asked for replacement in Mar. No help. What would you do?"
Nothing in response so far.
I am on a crusade, people! I feel the need to inundate the manufacturer with emails, letters, blog posts and whatever else I can find. If you know of any consumer sites that offer an open forum for discussion, commentary, reviews and the like, please share with me. I'll share my findings with you too.